Hilton Madrid Airport Hotel

The breakfast was complementary and enjoyable with even eggs cooked to order and fresh fruit, for instance, perfect to start our day. Thoroughly enjoyed the location to & fro the airport.

As for me, the area was uninspiring.

room and view.. They gave us a drink and strawberries and chocolate for our wedding

It was my wedding and we were wearing my wedding dress and a bunch of bags. The staff who didn't answer didn't care about that, they were more attentive to the phone. When he gave us the room he didn't tell us which building and we went up to the other one, we had to come back down with all the suitcases and my huge dress and then he told me it was in the other building. We arrived and in spite of having explicitly asked for a room with a view (for the wedding preparation photos) we had been given a view of other buildings. I called the reception and he said that he would change my room and bring us the key. We waited for 20 minutes when I was in a hurry because I had to prepare for my wedding. No one came up, I had to go down to get the key. The staff was still talking on the phone and gave me the key and I went upstairs and again with all the bags somewhere else...

i loved my stay at the Hilton Hotel, fantastic. My auntie and I would certainly recommend this to family and friends. Couldnt fault the hotel. Although we did spend over a hour driving around trying to find the hotel. Didnt have chance to use the swimming pool but would stop here again and use this facility.

executive room and girl's treatment. free transport from the airport. bathroom in the Relaxation room

You can say it's a five-star hotel when it's four. The furniture in the room is broken and leaves a lot to be desired, the piped music didn't work, the minibar didn't work either, the TV didn't have an audio output. In less than 24 hours I had to contact the staff about 20 times, due to the incidents with the card to take the elevators that prevented me from going up to my room. At the breakfast they put us in evidence in front of all the guests telling my girlfriend that she can't have breakfast because she only had one person signed up when the staff knows from the first minute that we are a couple and we are going to the anniversary paying 200 ? per night with breakfast. They took away our hunger and they were late in communicating that we could have breakfast, I had to get up leaving the breakfast on the table because they were unable to solve it, when they did it they dismantled the buffet. With the displeasure at the end we had breakfast . In the reserve I had a music device which later turned out to be non-existent. When I went to the Spa I left my mobile phone at the reception with the room card well stored inside the case. When I returned my mobile, the card was gone and I was given one that said it had been found on the floor. When we go to the elevator the card was not ours since he did not let us use the elevator we had to wait a long time wet in our bathrobe to go up to give us another one and deactivate the stolen one. I go to a Relaxation room and leave angry and stressed out because of what happened. A price list with no minibar prices

Complimentary shuttle to the airport, excellent indoor pool, modern fitness center amenities

High food prices!!! €26 For a simple salad is absurd!!! The noise from the atrium made it difficult to enjoy a restful night's sleep.

The hotel is close to the airport and has a free shuttle which runs approximately every half hour. It is perfect if you have to catch an early morning flight. The rooms are large and well appointed and definitely a good value for the money.

This was the only hotel we stayed at in Spain which charged for WiFi (17 euros). The hotel restaurant/bar was extremely overpriced for the quality of the food.

It's great. Design, room. Everything's been thought out. Breakfast sparkler.

It's a long way from the center, but it's not a problem.

Nice design, very close to the airport, breakfast was perfect

I don not see reasonable to take deposit (99 EUR), if room is prepaid. I expected to see slippers and dressing gowns in the room of such a 5* hotel, WIFI is not free

Which is next to the airport

driver of the transfer that received us passed by at the airport stop when all the other transfers stopped even for a second. Not only did he have no intention of stopping, when we ran out behind the van and he finally stopped, he received us in a bad way and reproached us for having to signal him to stop, in short, very unpleasant reception since when we tried to explain to him that we thought he would stop like the rest of the transfers he answered that that was the rest of the transfers, he was not like that, as if we had to guess. As for the amenities of the room, quite scarce for what you expect from an establishment like this, I missed cottons and being two people who occupied the room we only got a bathrobe. food at the Snack Bar was quite normal for the price, not to mention the cobwebs next to our table. In short, disappointment with this establishment that I expected much more for the price and name it has. We will not repeat in our return to Madrid.

Terrible interior colors. The interior designers should be fired. They charge for internet connections. Bed policy. I stayed in some small b&b and hotels through out Spain & Portugal and the internet was free. I will not even think of returning to this joint. Big no for recommendation.

great stay but minor shuttle wait

The room decoration was modern and tasteful. The efficient shuttle service provided effortless transportation to and from the airport.

Clean, airport shuttle

Far away from the city centre. Water of swimmingpool very cold. Internet 10 euro for one hour.

All the staff were very helpful and made the short stay there very pleasant.

Very modern hotel 5 minutes from the airport. Large clean rooms. Good restaurant

Enjoyed the modern design elements in the room. Good service in the bar.

Although we appreciate the modern, clean look of the room, it was a bit "cold."